FAQS

When will my order ship?

We ship out orders within 5-7 business days from when the order was placed. We strive to get orders out as quickly as possible, but we are a small operation and require a processing window to ensure everything is wrapped to the highest standard.

Holiday 2024 shipping details can be found here.

My item arrived broken. Can I get a refund?

Shop Select is not responsible for lost or damaged packages, but we are always happy to assist you file a claim with the carrier for a refund. Contact us here to get started.

Can I shop in person?

Yes! We are open for in-person shopping by appointment. Schedule your shopping appointment here.

Do you take items on consignment?

We do not take items on a consignment basis. If you are interested in selling a vintage item, we would be happy to take a look and make an offer if it's a fit for us. Contact us here to get started.

Can I be a vendor at your shop?

Our vendor program is currently paused.

Where are you located?

We are located at 763 E Seventh St Ste 200, in Lexington, KY. Get directions here.